1200 W. Washington Street
Phoenix, AZ 85007-2927
Phoenix Office: (602) 542-4251
Tucson Office: (520) 628-6550
Toll Free In-State Only:
What is a curtailment?
A curtailment is an approved tariff that allows a utility company to request customers to reduce water consumption when the demand is greater than the production.
Under what conditions can a water company disconnect my service when a curtailment is in place?
Service may be disconnected under the following conditions:
What is a moratorium?
Moratorium is a means for a water company to delay adding additional water meters for customers as of the result of lost of well production.
How long does a moratorium last?
It may last for months or years depending on the company's ability to restore existing wells to meet capacity or to find another water source.
Will a moratorium affect my usage?
No. A moratorium only is a means to limit additional meters.