1200 W. Washington Street

Phoenix, AZ 85007-2927


Phoenix Office: (602) 542-4251


Tucson Office: (520) 628-6550


Toll Free In-State Only:

1-(800) 222-7000


Email: UtilitiesDiv@azcc.gov

The use of inappropriate or threatening language when submitting a complaint to the above email may result in your comments not being docketed and no action taken regarding your comments


Curtailments and Moratoriums

What is a curtailment?

A curtailment is an approved tariff that allows a utility company to request customers to reduce water consumption when the demand is greater than the production.

Under what conditions can a water company disconnect my service when a curtailment is in place?

Service may be disconnected under the following conditions:

  • Irrigation of outdoor lawns, trees, shrubs, or any plant life is prohibited.
  • Washing of any vehicle is prohibited.
  • The use of water for dust control or any outdoor cleaning uses is prohibited.
  • The use of drip or misting systems of any kind is prohibited.
  • The filling of any swimming pool, spas, fountains or ornamental pools is prohibited.
  • The use of construction water is prohibited.
  • Restaurant patrons shall be served water only upon request.
  • Any other water intensive activity is prohibited.

What is a moratorium?

Moratorium is a means for a water company to delay adding additional water meters for customers as of the result of lost of well production.

How long does a moratorium last?

It may last for months or years depending on the company's ability to restore existing wells to meet capacity or to find another water source.

Will a moratorium affect my usage?

No. A moratorium only is a means to limit additional meters.

Stay Connected

Check here to sign up for Consumer Alerts from the Corporation Division. To receive alerts for your business register at eCorp.azcc.gov.Please call 602-542-3026 with questions for the Corporations Division.

Check here to sign up for Notices and Agendas for Commission Meetings, Hearings and Appearances. Have questions about Notices and Agendas, click here for contact information.

Check here to receive the latest Commission News Releases and information. Please call 602-542-0728 with any questions.

Arizona Corporation Commission

1200 W. Washington Street

Phoenix, AZ 85007


Corporations Division

1300 W. Washington Street

Phoenix, AZ 85007


Tucson Office (Walk-ins only)

400 W. Congress Street

Tucson, AZ 85701