Arizona Corporation
Commission

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Utilities Division

Small Water Ombudsman Office

Mission Statement:  To assist small water companies in interpreting and navigating the Corporation Commission rate case, financing and compliance processes, and to help small water companies in the evaluation of long term infrastructure and acquisition planning.


Office Function

To educate, provide guidance and assistance regarding recordkeeping, assembly of information for rate case and financing applications and to provide technical review of water system needs and compliance requirements for safe, effective small water company operation and maintenance.

Some of the ways the ACC Ombudsman Office can assist you include:

  • ACC/ADEQ/ADWR compliance issues
  • Filing a rate or financing application
  • Identifying and recommending corrective action for engineering issues
  • Planning of long-term infrastructure needs
  • Billing and operational improvements
Ombudsman Program Overview (Presentation) (pdf)

Call or email the ACC Small Water Ombudsman Office for more information.

Call: (602) 542-2556
Email: accombuds@azcc.gov

Utilities

Contact the Utilities Division

Address:

1200 W. Washington St,
Phoenix, AZ 85007

Phone:

Phoenix Office:
(602) 542-4251

Tucson Office:
(520) 628-6550

Toll Free In-State Only:
1 (800) 222-7000

Email:

UtilitiesDiv@azcc.gov

PLEASE NOTE - The use of inappropriate or threatening language when submitting a complaint or comment may result in your item not being docketed and/or no action taken.