How the Arizona Corporation Commission is Powering Arizona’s Future
    Ensuring safe, reliable, and affordable utility services  
  Protecting rural water customers

In 2017 the Corporation Commission spearheaded a change in Commission water policies and established an inter-agency task force designed to provide immediate relief to water companies in case of an outage or contamination.

ACC's new water policies help small companies in crisis. Part of those policies help streamline the process for larger companies to acquire struggling companies. Watch the success story of Eagletail Water's acquisition.



Water Ombudsman provides small water company assistance

The creation of the Water Ombudsman Office assists small water companies in obtaining grants from the Small Water Systems Fund.

Contact the Ombudsman at 602-542-2556 or


Establishing utility rates for Arizona customers

Within the last two years, every major utility in Arizona has come before the Commission for a rate case. Most recently, the Commission voted to approve a rate application for the state’s largest electricity provider, Arizona Public Service Company (APS). Commissioners introduced several amendments, most that passed unanimously, adding cost-saving options, exploring environmental innovations, and expanding technology initiatives. The decision also emphasizes gradualism in the step down from net-metering by grand-fathering current distributed generation customers. New solar export rates were determined by methodologies in the Value of Solar Decision.


Supporting Solar

Committed to transparent, accessible, flexible methods for the way solar energy is calculated, the Commission approved the Value of Solar decision.

    Protecting Arizona citizens by enforcing an ethical securities marketplace

   Protecting your investments
      A staunch guardian of Arizona’s most vulnerable adults when it comes to protecting their investments, the Securities Division entered 20 orders against 48 respondents, ordering them to repay $16.9 million in restitution.


    Growing Arizona’s economy as we help local entrepreneurs achieve their dream of starting a business  
  Helping entrepreneurs start a business
The Corporation Commission has helped nearly 200,000 local entrepreneurs to start their own business by incorporating or forming an LLC in the last two and a half years. The Commission also cut the red tape of mandatory business publication by establishing a database to post documents subject to the publication requirement. Next year, business filings are going paperless. Whether you want to start a corporation or LLC, make amendments or changes to your business entity, or dissolve your business entity, you will be able to do it all online.


    Modernizing an efficient, effective, and responsive government agency  
  Expanding internet connections across the state
    Bringing equality in education to rural areas, Corporation Commissioners voted to update a decades-old fund and provide state funding to build broadband infrastructure in areas where connections are insufficient. Even better, federal funds will be added to the pot creating nearly $100 million in funding to expand internet capability in rural communities. It’s a win-win for schools, local economies, public safety, and access to telemedicine via the internet.  

Demanding change for driver and railroad safety

The Arizona Corporation Commission, which oversees railroad safety in the state, ordered improvements to the 35th Avenue and Indian School railroad crossing after it was one of five Phoenix railroad crossings identified as having one of the highest incident rates in the country. The Federal Railroad Administration released a list of U.S. railroad crossings with the most incidents last year including trains striking vehicles stopped on the tracks, vehicles hitting moving trains, and pedestrian strikes. The 15 most dangerous areas were identified as having had at least 10 incidents in the past 10 years. The Phoenix Metro area hosts five of those 15 crossings, all are along Grand Avenue.

The improvements to the 35th Avenue and Indian School railroad crossing include the addition of a second traffic signal and enhanced signal timing to prevent vehicles from stopping on the tracks. Since 2006, there have been 25 incidents at this location resulting in nine injuries. There were no fatalities at any of the five Grand Avenue locations.




Helping schools become energy efficient

Inefficient air conditioning and the loud hum of overhead florescent lighting can have a negative effect on a classroom environment as well as the school’s utility bill. In 2016, the Commission ordered APS to develop and implement a Schools Energy Efficiency Pilot Program to bring Arizona schools up to current efficiency standards. The $2 million funding came from excess cash sitting in the utility’s Demand Side Management fund that had been collected but remained unspent.

A total of 66 schools were selected for the pilot representing 32 Arizona school districts and charter school organizations. The efficiency upgrade will save 9,000 MWh with an estimated $600,000 annual savings on customer bills. Schools report these savings make it possible to hire additional paraprofessionals in classrooms to support general education teachers, purchase additional resources, and provide advanced technology for students.

Docket decision with detail:


Bringing the Commission to you

The Commissioners hold public comment at the Commission and publicly noticed meetings in communities around the state. In the fiscal year 2016-2017, Commissioners, along with the Consumer Services Section, held 29 public comment or town hall meetings throughout the state, including Douglas, Flagstaff, Beaver Valley, Camp Verde, Parker, and Yuma. In the last fiscal year, the Commission held 83 public hearings/arbitration, procedural and prehearing conferences at Commission Hearing Rooms in Phoenix and Tucson. The proceedings are available online for live viewing and are archived online.


  Corporation Commissioner Andy Tobin meets with residents in Loma Linda.