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| To whom do we send our tariff filings? |
| Please mail all tariff filings to the attention of "Docket Control Center". Docket Control Center
Arizona Corporation Commission
1200 West Washington Street
Phoenix, Arizona 85007
(602) 542-3477 |
| Are there any fees associated with making a tariff filing with the Commission? |
| No, there are no fees due when making a tariff filing with the Commission. |
| How many copies are required when making a tariff filing? |
| The Commission requires that you file an Original and 13 copies. |
| Does the Commission require us to submit a cover letter with our tariff filing? |
| A cover letter that briefly describes what is being requested is appreciated. |
| What should we use as the "Issue Date"? |
| The Issue Date should be the same as the date that the item is received in our office. |
| What should I use as the "Effective Date"? |
| Generally, the issue date of the Commission's final decision becomes the effective date. However, tariff filings that the Commission deems to be rate increases will not become effective until the Commission acts on these filing in a future Open Meeting. Therefore, the Company is not required to list an effective date on a filing. If the Commission deems the filing to not be a rate increase, then the effective date will be 30 days from the issue date. |
| We're making a name change filing. What do we need to file with the Commission? |
| Name change filings are considered a NEW matter. The Commission will need an Original and 13 copies of the entire tariff reflecting the new name. |
| We were just granted our Certificate of Convenience and Necessity. How do we file our initial tariffs? |
| This would be in compliance with a specific Order, and again, the Commission would require that you submit 13 copies and an original. In the cover letter for your submission of your initial tariffs, you must list the decision number that originally granted the Certificate of Convenience and Necessity. This will ensure that your tariff filing will be handled as a compliance filing in accordance with the CC&N decision. These filing will become effective within 30 days of the date they are received at the Commission. |
| How should we notify our customers when we are proposing an increase to our maximum rates for a particular service or group of services? |
| Companies should notify their customers 60 days in advance of the effective date of the maximum rate increase(s). |
| Customer notice may be provided in the form of a bill insert, bill message or direct mailing. Newspaper publication of customer notice will not meet noticing requirements. |
| The Commission has approved the following language for telecommunications companies to notify their customers when a company is proposing an increase to maximum rates: |
